Frequently asked questions
How far in advance do I need to place an order for my cake?
For bakery cakes we require 48 hours lead time ie: For Saturday you would need to place your order by noon on Thursday, custom design cakes require at least 7 days lead time so the design elements can be created.
Do you bake your cakes and treats from scratch?
Yes, we bake all our cakes and treats using only the highest quality branded ingredients and local fruits. We bake each one from scratch, no packet mixes or pre-prepared ingredients.
I have a nut allergy (or an allergy); can you cater for my requirements?
We cannot guarantee that our cakes or treats have not come into contact with substances that may cause an allergic reaction i.e. peanuts, gluten, soy, tree nuts. We take great care to insure contact does not take place but we are unable to guarantee it as substances that may cause a reaction are in the bakery.
How far in advance do you book for Weddings and other large special events?
Weddings can be booked up to a year in advance! We usually recommend booking at least 4-6 months before weddings, as the wedding season typically books up very quickly and we can only take so many events each weekend. For custom cakes for large special events, 1 month is always a good amount of time, although it you have a last minute request we will definitely try to make it work!
I'm getting married next year, when do you start booking next year?
Our wedding calendar for the next calendar year opens following Canadian Thanksgiving. This is our promise to this year's couples, that they are our focus just like your wedding will be our focus during the year you are getting married.
I'm getting married, can you give me a starting price?
Yes, if you provide us with some basic information (ie: guest count, fondant vs buttercream & number of tiers) we can provide you a starting price based on the current price list.
Do you have Gluten Free options?
Yes, we have a limited menu of Gluten Free options which are made to order.
Do you offer Dairy Free, Egg Free or Vegan options?
No. Unfortunately at this time there is not enough call for them, so we do not have options available for those dietary restrictions.
Is there an age restriction for your Workshops?
Unless noted differently, classes are typically geared towards persons over the age of 14. We do offer kids class and private workshops if you are looking for classes for children under 14 years of age.
Your making my Wedding Cake, can my caterer pick it up?
Yes, if you would like someone other than you to pick your cake up just arrange your caterer or person to pick it up at the pick up time requested during our business hours.